DAJA Ground Transportation

Ground Transportation Can Be Complex. We Make It Simple. 

In a fast-paced ground transportation environment, you need highly
efficient operations. Otherwise, your clients and budget can suffer.
Yet the complexities on the ground in airport and municipal settings
can cause intense challenges for organizations—from managing the
staff to maneuvering airport traffic patterns to scheduling ground
transportation, and especially serving the daily needs of your clients.

DAJA understands the difficulties of managing curbside logistics.
But with our broad industry knowledge, strong leadership, and
superior level of customer service, we can make the curbside
experience a smooth one—for your customers and for your budget.
We ensure that our highly skilled professionals fully understand the
special requirements of your environment, serving as ambassadors for
your city or business.

DAJA’s particular ground transportation expertise includes:
• Curbside Logistics
• Taxi Dispatch
• Scheduled Bus Coordination
• Van and Limousine Coordination
• Staffing
 


Leading The Way

Our extensive experience and commitment to excellence has
allowed us to successfully manage many parking facilities and
oversee the curbside transportation at today’s busiest airports.
In fact, our curbside transportation management program at
San Francisco International Airport, which began in 2000, is
now a national model for similar programs at other airports.

Client – Project Profile

San Francisco International Airport Curbside Management – San Francisco, CA

Challenge: Managing a Busy Airport Curbside
The San Francisco International Airport is busy every day of the year, given the international travelers it accommodates. And, managing 12
Door to Door Van Operators, 1,000 Limousine Operators and 1,500 Taxicabs involves a broad assortment of complex tasks. With over 33
million air travelers passing through the airport annually, effective management is critical.

Result: Happier Travelers, Improved Customer Satisfaction
Today, DAJA serves as a valuable partner to the San Francisco International airport, efficiently managing their curbside operations. DAJA
applied creative management techniques to improve customer satisfaction. Now, customers enjoy an organized process at the airport
curbside, and the airport benefits by having fewer complaints. The result is happier travelers and an improved image for the airport.

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